PROFILE
Dynamic, achievement focused Sales and Marketing Manager with successful background as a European business professional in the personal computer sector. Recognised for strategic problem solving and motivational skills, as well as ability to negotiate, deal and ‘close’ successfully in international markets. Strong solution sales and marketing experience supported by technical background with ability to relate to the rapidly changing marketplace. Extensive pan-European business experience. Highly motivational communicator and public presenter.

AREAS OF EXPERIENCE
• Sales and Marketing • Project Management • Channel Management
• Business Planning • Channel Training • Contract Negotiation
• Software Sales • Revenue generation • Strategic Partnerships
• Road show/events • PR events • Public speaking
• Internet Services • Account Relationship • PC consumer market

CAREER
1988-2003 Apple Computer
Apple Computer is a major global PC hardware and software manufacturer. Its major brands include Macintosh computers and iPod MP3 personal players. Apple is the single largest supplier of UNIX through its MacOS X operating system. It has worldwide annual sales of US$6 billion, with Europe contributing US$1.4 billion.

2001-2003 European Internet Services Business Manager, Apple Computer Europe
• Reported directly to the General Manager of Apple Europe
• Charged with defining, setting up and implementing a new European ISP revenue stream
• Managed a Europe-wide team (matrix-managed) – 17 countries
• Defined, presented and agreed business plan for European implementation to Euro board
• Sourced and negotiated contract/relationship with third party Euro ISP business partners
• Liased closely with USA HQ at senior VP level due to strategic nature of project
• Coordinated and defined PR/marketing activities for European launch of the business
• P&L responsibility for US$4M+ dollar annual margin generation
• Based in Paris and London

1998-2001 European Software Business Manager, Apple Computer Europe
• Reported directly to the European Marketing Director
• P&L responsibility for US$20M+ Software business across Europe
• Managed a Europe-wide team - 17 countries
• Responsible for planning, forecasting and selling Apple’s own branded software
• Sales growth of 45% achieved during this period
• Achieved by centralising the business structure, tightening product stock reporting and __allocation processes, introducing specific targeted sales force incentives
• This period saw the successful introduction of a number of new high value, high margin __US$1000+ professional software products that were launched with new specialised reseller __partners in addition to the normal channel
• Based Paris and London

1996-1998 UK Software Business Manager, Apple Computer UK
• Reported directly to the UK General Manager
• P&L responsible for UK software business with US$4M turnover
• Implemented radical restructuring, new distribution channel, focused sales incentives
• Organised press briefings, customer road shows and sat in on various industry Expert Panels
• Developed internal sales and channel partner promotions and training



1993-1996 Senior Sales Manager – Strategic Accounts, Apple Computer UK
• Reported to UK Sales Director, responsible for managing sales and account relationship of top __fifteen UK corporate customers, including major Telecommunications, Banking and __Petrochemical sector clients
• Managed forecast/targets of the accounts in partnership with appointed channel partners
• Oversaw both the direct and indirect relationships with the customer and ‘fast-tracked’ any __issues or queries that occur in such high profile relationships
• Awarded 6 consecutive quarterly ‘Over Achievers’ sales awards

1988-1993 European Product Training Manager, Apple Computer UK
• Reported to the European Training Manager
• Responsible for Product and Technology training team across nine countries in Europe
• Worked closely with team in each country to define and implement new product training to __internal and channel partners across Europe, both Sales and technical support
• Coordinated external contract trainers and companies to author and manage courses
• Ran first or ‘proof of concept’ course myself directly

1985-1988 Product Marketing Manager, Future Computers Ltd
Small PC design company. Started as Design engineer and moved into Product marketing
• Designed IBM compatible terminals and PCs for major US companies
• Organised product launches and marketing road shows in USA

1984-1985 Avionics Design Engineer, Smiths Aerospace Plc
Smiths Aerospace is a US$2 billion global provider of solutions to the avionics industry
• Developed automated wing control system for ‘swing wing’ Tornado fighter
• Refined Harrier jump jet reverse thrusters control system – won award for this
• Coordinated division’s purchase of PCs

1981-1983 Electronic Design Engineer, JPM (Automatic Machines) Ltd, Cardiff
JPM is the world’s second largest supplier of automated gaming and amusement machines
• Internship, asked to stay for extra year, designing electronic industrial control systems

QUALIFICATIONS
Degree, Electrical and Electronic Engineering, BSc (Honours)
4 A’ Levels (Maths, Physics, Chemistry, Gen Studies), 8 O’ Levels

EDUCATION
1983-1984 University College, Swansea – Final Year
1981-1983 Industry internship (2 years)
1978-1981 University College, Swansea
1972-1978 The Blue Coat School, UK – Secondary Boarding School
1971-1972 St John's School, Cyprus – Secondary School

COMPUTER SKILLS
Expert level computer skills in software, hardware and networking. Demonstrable ability in applying technology to improve organisational efficiency and productivity. Extensive experience in Word, preparing PowerPoint presentations and Excel for data analysis. Extensive experience inpublishing software packages. ‘Hot desk’ user of Internet and email. Good background in MacOS 9/X, Windows XP, Linux and UNIX.

PERSONAL PROFILE
Childhood spent in various countries throughout the world including Singapore, Cyprus and the UK. Travel extensively within Europe and internationally, both personally and with work. Avid and keen skier, advanced scuba diver and cyclist.

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